Question 1

What happens at the end of my free trial?

Accepted Answer

At the end of your free trial period, you will still have access to all of your managed content, apps and media in ScreenCloud. Your screens will temporarily become disabled until a credit card is entered or payment plan is processed on the account to fully activate your ScreenCloud account. You can click here for how to update your ScreenCloud payment information.

Question 2

How are my payment details stored?

Accepted Answer

We use Stripe – a well-known and highly trusted provider of payment services and an accredited PCI Level 1 Service Provider. Our servers never see your credit card information and we know it’s held safely. You can also review additional security and data protection information available from our team at https://screencloud.com/security.

Question 3

What hardware or devices can I use with ScreenCloud?

Accepted Answer

ScreenCloud is hardware agnostic; as a Cloud-based software it works on any device. We have built players for Chrome, Android, Amazon, Windows, Mac, iOS and BrightSign devices. We have also built our own operating system and device, purpose-built for digital signage and fully optimized for ScreenCloud: ScreenCloud OS (SCOS). We recommend visiting https://screencloud.com/hardware for the most updated information on recommended hardware and operating systems to use with the ScreenCloud app.

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