Our award winning team are here to help
With live chat support, dedicated customer success account managers and real people behind the phone, there is nothing quite like ScreenCloud support.
Harry Spence
Karen Joseph
Support Tiers OverviewSupport that scales with you
Standard Support
Response Time (P1 Priority)
6 Hours
Phone Support
Live Chat
24/5
WhatsApp Support
Screen Sharing
Dedicated Support Engineer
Case Monitoring & Review
Support Hours
24/5
Premium Support
Response Time (P1 Priority)
1 Hour
Phone Support
Live ChatPriority Response
WhatsApp Support
Screen SharingUnlimited
Dedicated Support Engineer
Case Monitoring & Review
Support Hours
24/5 With Priority Escalations
FeatureStandard SupportPremium Support
Response Time (P1 Priority)
6 Hours
1 Hour
Phone Support
Live Chat24/5Priority Response
WhatsApp Support
Screen SharingUnlimited
Dedicated Support Engineer
Case Monitoring & Review
Support Hours
24/5
24/5 With Priority Escalations
Seen a Screen? It’s probably ScreenCloud
"We’d tried other signage products, but when we found ScreenCloud it was a no-brainer. It did everything we needed straight out of the box. We can use the tool ourselves, we don’t need a technical team to manage it for us."
Watch Video"We chose ScreenCloud for its ease of use, strong security, and simple deployment. Since then, we've rolled out 150+ devices, delivering corporate and local content more efficiently."
Watch Video"ScreenCloud has become a key part of our continuous improvement toolkit, letting us stream live production data and improve efficiency across all areas. It fits our systems into one panel, so we can visualize everything together."
Watch Video"The screens have reduced the number of questions that our staff are taking while we're trying to organize things. The scheduling works really well, you can just let it be. We're going to use it on the big screens in the conference rooms & lobby area of our office… just to impress visitors"
Watch Video
Premium SupportWhat makes our professional support special?
Real People. Real Support. Worldwide.The team behind your professional support
Your dedicated support specialist is on hand to make it right as fast as possible. And our senior leadership team are always there to ensure our service meets your high expectations.
Liggett
Chief Customer Officer
Doyle
VP Customer Success
Spence
Director of Customer Support
Parker
Director of Customer Success
Professional services for enterprise teams
Custom solutions for complex digital signage demands
Our expert team are here to ensure a smooth roll out from conception to integration, app development and after sales support. Discover why more enterprise clients trust ScreenCloud with their digital signage.
