As a company, our core values include behaving with integrity towards our employees, customers, suppliers and investors. We will always strive to do what’s right and behave responsibly, in line with this Code of Conduct and all applicable laws and regulations in the jurisdictions we operate in. We expect our suppliers to do the same.

Zero-tolerance to Anti-Bribery and Corruption

We have a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings. We will only grant benefits to the extent permitted by law. 

We want to ensure that the people who work toward delivering ScreenCloud’s services to our customers are treated fairly, which means:

Respecting the UN’s International Labor Organisations labour standards

Being opposed to all forms of child and forced labour

Providing a safe working environment for our employees

Strongly opposing any discrimination on the basis of race, religion, gender, sexual orientation, disability or age

We comply with relevant legal obligations to protect our environment. 

Keeping Confidential Information confidential 

We take Data Protection seriously. We comply with relevant data protection legislation and have robust security measures in place to safeguard your data. 

We are committed to fair competition and do not subscribe to restrictive practices with any customers, suppliers or partners. 

Our Privacy Policy explains how we collect and use information when you visit our website, create an account with us or otherwise interact with us or our products. This Cookie Policy covers how we use cookies and your choices regarding cookies. 

What types of cookies and similar tracking technologies do we use on the Sites?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. These may be cookies served by ScreenCloud (first-party cookies) or by other companies (Third-party cookies). Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. 

Our Sites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).

Facilitate your login to and use of our services

To enable security features of the services such as sending you security codes via email or SMS, to remember devices from which you have previously logged in

To personalise your experience with the services

Where applicable, we do this in two ways:

On the basis of your consent to cookies as gathered on our website or other services, or

Where we are not required to obtain your consent and do not do so, on the basis of our legitimate interests in providing you with a good user experience, to improve our business and to provide the best service for our customers and visitors to our website. 

If you have provided consent you may withdraw it at any time by changing the settings on the cookies tool on our website.

3. What types of cookies and similar tracking technologies do we use on the Sites?

On the Sites, we use cookies and other tracking technologies in the following categories described in the table below. The full breakdown of the cookies we use can be found at the end of this page. 

<table>
  <thead>
    <tr>
      <th><b>Cookie Type</b></th>
      <th><b>Why we use them</b></th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td><i>Advertisement</i></td>
      <td>These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our services and elsewhere, and to measure how the ads perform <br/><br/> See ‘your choices’ below on how to control them.</td>
    </tr>
    <tr>
      <td><i>Analytics</i></td>
      <td>These cookies help us understand how our services are performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.<br/><br/>See ‘your choices’ below on how to control them. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies <a href="https://developers.google.com/analytics/resources/concepts/gaConceptsCookies" target="_blank">here</a> and about how Google protects your data <a href="http://www.google.com/analytics/learn/privacy.html" target="_blank">here</a>. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available <a href="http://tools.google.com/dlpage/gaoptout?hl=en-GB" target="_blank">here</a>.
</td>
    </tr>
    <tr>
      <td><i>Necessary</i></td>
      <td>These cookies are necessary to allow the technical operation of our services (e.g., they enable you to move around on a website and to use its features).<br/><br/>See ‘your choices’ below on how to control them.</td>
    </tr>
    <tr>
      <td><i>Functionality</i></td>
      <td>These cookies enhance the functionality of our services.<br/><br/>See ‘your choices’ below on how to control them.</td>
    </tr>
    <tr>
      <td><i>Browser Web Storage</i></td>
      <td>We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.</td>
    </tr>
    <tr>
      <td><i>Web Beacons</i></td>
      <td>We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.</td>
    </tr>
    <tr>
      <td><i>Mobile Application Software Development Kits (SDKs)</i></td>
      <td>We may use third-party software development kits (“SDKs”) in our mobile applications. A SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our App.</td>
    </tr>
  </tbody>
</table>

You have a number of ways to control or limit how we and third parties use cookies and similar technologies, including for advertising. 

<table>
  <thead>
    <tr>
      <th><b>Choice</b></th>
      <th><b>Details</b></th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td><b><i>Managing Cookie Preferences on ScreenCloud Sites</i></b></td>
      <td>We will ask for your consent to place cookies or other similar technologies on your devices, except where they are essential for us to provide you with a service that you have requested. You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the button available <a href="#cookies-revoke">here</a>. This will open a Cookies Consent banner, at which point you can select “Cookie settings” and update your Cookie choices before clicking “Save Settings”. <br/><br/>  
Note: It may be necessary to refresh the page for the updated settings to take effect. 
</td>
    </tr>
    <tr>
      <td><i>Mobile-Platform opt-outs</i></td>
      <td>Your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
</td>
    </tr>
    <tr>
      <td><i>Industry-developed Opt-out tools</i></td>
      <td>Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking <a href="http://www.networkadvertising.org/choices" target="_blank">here</a> or the Digital Advertising Alliance by clicking <a href="http://www.aboutads.info/choices" target="_blank">here</a>. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking <a href="https://www.youronlinechoices.eu/" target="_blank">here</a>, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Users of our mobile applications may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available <a href="https://www.youradchoices.com/appchoices" target="_blank">here</a>, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.</td>
    </tr>
  </tbody>
</table>

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Targeted online advertising. Some of the business partners that collect information about users’ activities on or through our services may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behaviour or mobile application usage for purposes of targeted advertising.

Information on cookies. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. 

If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.

Additionally, if you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioural advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

For more information about how we collect, use and share your information, see our Privacy Policy.

We reserve the right to modify this Cookie Policy at any time. If we make changes to this Cookie Policy, we will notify you by updating the date of this Cookie Policy and posting it on our website. If we make significant changes we may, and we will if required by law, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our services.

Any modifications to this Cookie Policy will be effective upon our posting the new terms and/or upon implementation of the new changes to our services (or as otherwise indicated at the time of posting). In all cases, your continued use of our services after the posting of any modified Cookie Policy indicates your acceptance of the terms of the modified Cookie Policy.

If you have any questions about this Cookie Policy, please contact us by email at support@screencloud.com. You may also contact us via the channels provided on our website contact page: https://screencloud.com/contact.

<table border="1" style="width: 100%;">
  <thead>
    <tr>
      <th style="width: 25%;"><b>Cookie name</b></th>
      <th style="width: 25%;"><b>Provider</b></th>
      <th style="width: 25%;"><b>Type</b></th>
      <th style="width: 25%;"><b>Purpose</b></th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>bcookie</td>
      <td>LinkedIn</td>
      <td>Preferences</td>
      <td>To store browser details.</td>
    </tr>
    <tr>
      <td>driftt_aid</td>
      <td>Drift</td>
      <td>Advertisement</td>
      <td>To store a unique user ID.</td>
    </tr>
    <tr>
      <td>_cfuvid</td>
      <td>CloudFlare</td>
      <td>Necessary</td>
      <td>To apply rate limiting rule. To limit traffic where multiple unique visitors share the same IP address.</td>
    </tr>
    <tr>
      <td>drift_aid</td>
      <td>Drift</td>
      <td>Necessary</td>
      <td>To enable running Drift’s Live Chat software and provide a responsive experience.</td>
    </tr>
    <tr>
      <td>_fbp</td>
      <td>Facebook</td>
      <td>Advertisement</td>
      <td>To store and track visits across websites.</td>
    </tr>
    <tr>
      <td>lidc</td>
      <td>LinkedIn</td>
      <td>Preferences</td>
      <td>To provide load balancing functionality.</td>
    </tr>
    <tr>
      <td>_vwo_sn</td>
      <td>Visual Website Optimizer</td>
      <td>Statistics</td>
      <td>To store session-level information.</td>
    </tr>
    <tr>
      <td>_vis_opt_test_cookie</td>
      <td>Visual Website Optimizer</td>
      <td>Advertisement</td>
      <td>To read if cookies can be placed.</td>
    </tr>
    <tr>
      <td>_zitok</td>
      <td>ZoomInfo</td>
      <td>Advertisement</td>
      <td>To identify unique visitors.</td>
    </tr>
    <tr>
      <td>_rdt_uuid</td>
      <td>Reddit</td>
      <td>Advertisement</td>
      <td>To help build a profile of your interests and show relevant ads.</td>
    </tr>
    <tr>
      <td>__cf_bm</td>
      <td>CloudFlare</td>
      <td>Functional</td>
      <td>To read and filter requests from bots.</td>
    </tr>
    <tr>
      <td>_vwo_ds</td>
      <td>Visual Website Optimizer</td>
      <td>Functional</td>
      <td>These cookies collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form. The information obtained does not identify anyone.</td>
    </tr>
    <tr>
      <td>li_gc</td>
      <td>LinkedIn</td>
      <td>Functional</td>
      <td>To store cookie consent preferences.</td>
    </tr>
    <tr>
      <td>_vis_opt_s</td>
      <td>Visual Website Optimizer</td>
      <td>Functional</td>
      <td>To store unique visits.</td>
    </tr>
    <tr>
      <td>li_sugr</td>
      <td>LinkedIn</td>
      <td>Advertisement</td>
      <td>To store and track a visitor's identity.</td>
    </tr>
    <tr>
      <td>_vwo_uuid</td>
      <td>Visual Website Optimizer</td>
      <td>Functional</td>
      <td>This cookie is created for each cross-domain campaign. It generates a unique id for every visitor and is used for the report segmentation feature in VWO. It also allows to view data in a refined manner.</td>
    </tr>
    <tr>
      <td>_vwo_uuid_v2</td>
      <td>Visual Website Optimizer</td>
      <td>Functional</td>
      <td>This cookie is created for each cross-domain campaign. It generates a unique id for every visitor and is used for the report segmentation feature in VWO. It also allows to view data in a refined manner.</td>
    </tr>
    <tr>
      <td>test_cookie</td>
      <td>Google DoubleClick</td>
      <td>Necessary</td>
      <td>To determine if the user's browser supports cookies.</td>
    </tr>
    <tr>
      <td>_ga_{ID}</td>
      <td>Google Analytics</td>
      <td>Statistics</td>
      <td>To store and count pageviews.</td>
    </tr>
    <tr>
      <td>_ga</td>
      <td>Google Analytics</td>
      <td>Statistics</td>
      <td>To store and count pageviews.</td>
    </tr>
    <tr>
      <td>_gcl_au</td>
      <td>Google Adsense</td>
      <td>Advertisement</td>
      <td>To store and track conversions.</td>
    </tr>
    <tr>
      <td>screencloud_cookies</td>
      <td>ScreenCloud</td>
      <td>Necessary</td>
      <td>To store user’s cookies preferences for legacy cookies consent banner implementation.</td>
    </tr>
    <tr>
      <td>MUID</td>
      <td>Microsoft Clarity</td>
      <td>Necessary</td>
      <td>To store and track visits across websites.</td>
    </tr>
    <tr>
      <td>IDE</td>
      <td>Google DoubleClick</td>
      <td>Necessary</td>
      <td>To provide ad delivery or retargeting.</td>
    </tr>
    <tr>
      <td>hubspotutk</td>
      <td>HubSpot</td>
      <td>Advertisement</td>
      <td>To store and track a visitor's identity.</td>
    </tr>
    <tr>
      <td>drift_campaign_refresh</td>
      <td>Drift bot</td>
      <td>Necessary</td>
      <td>Set during the first website load.</td>
    </tr>
    <tr>
      <td>__hssc</td>
      <td>HubSpot</td>
      <td>Functional</td>
      <td>To store anonymized statistics.</td>
    </tr>
    <tr>
      <td>__hstc</td>
      <td>HubSpot</td>
      <td>Advertisement</td>
      <td>To store time of visit.</td>
    </tr>
    <tr>
      <td>_uetsid</td>
      <td>Bing Ads</td>
      <td>Advertisement</td>
      <td>To store and track visits across websites.</td>
    </tr>
    <tr>
      <td>__hssrc</td>
      <td>HubSpot</td>
      <td>Statistics</td>
      <td>To store a unique session ID.</td>
    </tr>
    <tr>
      <td>_uetvid</td>
      <td>Bing Ads</td>
      <td>Advertisement</td>
      <td>To store and track visits across websites.</td>
    </tr>
    <tr>
      <td>vs_lift_ai</td>
      <td>MarketLinc</td>
      <td>Advertisement</td>
      <td>To track and analyse users behaviour on our website.</td>
    </tr>
    <tr>
      <td>ajs_group_id</td>
      <td>Atlassian Jira Servicedesk</td>
      <td>Statistics</td>
      <td>To track visitor usage and events within the website.</td>
    </tr>
    <tr>
      <td>vs_intent</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>To track and analyse users behaviour on our website.</td>
    </tr>
    <tr>
      <td>vs_vid</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>To track and analyse users behaviour on our website.</td>
    </tr>
    <tr>
      <td>vs_sid</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>To track and analyse users behaviour on our website.</td>
    </tr>
    <tr>
      <td>_session_id</td>
      <td>Web hosting provider</td>
      <td>Necessary</td>
      <td>This system session cookie is used to store some basic information such as CSRF security token for form submission.</td>
    </tr>
    <tr>
      <td>_hjSession_{ID}</td>
      <td>Hotjar</td>
      <td>Functional</td>
      <td>To provide functions across pages.</td>
    </tr>
    <tr>
      <td>vs_conv_ai</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>Used by Drift chat bot on our website.</td>
    </tr>
    <tr>
      <td>ajs_user_id</td>
      <td>Atlassian Jira Servicedesk</td>
      <td>Functional</td>
      <td>This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. Cookies in this domain have lifespan of 1 year.</td>
    </tr>
    <tr>
      <td>vs_vfs</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>Used by Drift chat bot on our website.</td>
    </tr>
    <tr>
      <td>ajs_anonymous_id</td>
      <td>Atlassian Jira Servicedesk</td>
      <td>Functional</td>
      <td>To store last visit.</td>
    </tr>
    <tr>
      <td>_hjSessionUser_{ID}</td>
      <td>Hotjar</td>
      <td>Statistics</td>
      <td>To store a unique user ID.</td>
    </tr>
    <tr>
      <td>__Secure-ENID</td>
      <td>Google</td>
      <td>Necessary</td>
      <td>To remember preferences.</td>
    </tr>
    <tr>
      <td>SOCS</td>
      <td>Google</td>
      <td>Necessary</td>
      <td>To store user’s state regarding their cookies choices.</td>
    </tr>
    <tr>
      <td>CONSENT</td>
      <td>Google Ads Optimization</td>
      <td>Necessary</td>
      <td>To store cookie consent preferences.</td>
    </tr>
    <tr>
      <td>AEC</td>
      <td>Google</td>
      <td>Necessary</td>
      <td>To detect spam and fraud.</td>
    </tr>
    <tr>
      <td>AWSELBCORS</td>
      <td>AWS</td>
      <td>Necessary</td>
      <td>To map the session to the instance.</td>
    </tr>
    <tr>
      <td>ml_6si</td>
      <td>LiftAI</td>
      <td>Functional</td>
      <td>Used by Drift chat bot on our website.</td>
    </tr>
 <tr>
      <td>__q_state_</td>
      <td>Qualified</td>
      <td>Functional</td>
      <td>Used by Qualified chat bot and analytics tool on our website.</td>
    </tr>
<tr>
      <td>OptanonConsent</td>
      <td>Qualified</td>
      <td>Functional</td>
      <td>Used by Qualified chat bot and analytics tool on our website.</td>
    </tr>
  </tbody>
</table>

<p>This Data Processing Addendum (DPA) sets out the terms that apply when Your Personal Data is processed by ScreenCloud under the <a href="./terms">Terms of Service</a> (the “Agreement”). Capitalised terms not defined in this DPA can be found in the Agreement. The DPAs purpose is to ensure such processing is conducted in accordance with Data Protection Laws and respects Your rights where Your Personal Data is processed under the Agreement. A list of ScreenCloud’s Subprocessors can be found at the end of this DPA. </p>

1.1 The Parties accept and agree that the Services shall include processing of Personal Data. In respect of Customer Personal Data processed by ScreenCloud on Your behalf as part of the Services, the Parties acknowledge that ScreenCloud shall act as Processor and You shall act as Controller of such Personal Data.

2.1 You shall comply (and shall require that Your personnel comply) with the Data Protection Laws. You warrant and represent that You have an appropriate registration or notification with all and any relevant data protection authorities.

2.2 You shall obtain all consents and licences required to allow ScreenCloud to process Personal Data in accordance with this Agreement.  

3.1 ScreenCloud shall comply (and shall require that its personnel comply) with the Data Protection Laws.

3.2 ScreenCloud, as Processor of Personal Data under this Agreement on Your behalf, shall in relation to the Personal Data provided by You:

act only on Your instructions as set out in this Agreement or as documented elsewhere in writing; 

process such Personal Data only to the extent, and in such manner, as is necessary for the purposes of this Agreement;

ensure that appropriate technical and organisational measures are taken against unauthorised or unlawful processing of such Personal Data and against accidental loss, destruction or alteration  to, such Personal Data, taking into account the nature of the Personal Data;  

operate appropriate security procedures, processes and systems to ensure that unauthorised persons do not have access to any equipment used to process such Personal Data or to the Personal Data itself; 

use reasonable endeavours to ensure the reliability of its staff with access to such Personal Data and ensure that all such staff are under obligations of confidentiality in relation to such Personal Data;

provide You with reasonable assistance for You to meet a request or complaint made by a Data Subject in respect of such Personal Data in order to meet the requirements of the DPA 2018 in respect of Data Subject rights;

notify You of a personal data breach of which it is aware without undue delay and shall provide You with reasonable assistance in responding to a personal data breach;

notify You if, in its opinion, an instruction given by You breaches the Data Protection Laws; and

on termination of this Agreement or the end of the carrying out of data processing, delete or return all such Personal Data to You and delete existing copies unless required to retain a copy to meet its legal or regulatory obligations.

3.3 ScreenCloud shall, if requested, provide You with information necessary to demonstrate Your compliance with obligations under Data Protection Laws and this Data Processing Addendum. ScreenCloud shall allow for audits at Your reasonable request, provided that audits are limited to once a year and during business hours, except in the event of a security incident.

4.1 You consent to ScreenCloud using the sub-processors set out in the ScreenCloud Sub-processors table when processing Personal Data under this Agreement.

4.2 ScreenCloud shall ensure that any sub-processor it engages in relation to this Agreement is engaged on a written agreement giving commitments in relation to the processing of such Personal Data no less onerous than those set out in this Agreement. ScreenCloud shall remain liable to You for the acts of any such sub-processor in relation to such Personal Data.

4.3 ScreenCloud may appoint new sub-processors provided that it notifies You in advance via email and/or other announcement on the Platform and an updated ScreenCloud Sub-processors table. 

4.4 You have thirty (30) days from the notification of the addition of a sub-processor to reasonably object. Continued use of the Services after this time will be taken as You having agreed to the addition. 

5.1 ScreenCloud shall only transfer any Personal Data provided by You outside the UK, the EEA or a country with an adequacy agreement, with Your prior authorisation and where a suitable transfer mechanism is in place in accordance with Data Protection Laws.

<table>
  <tr>
    <th style="width: 25%;">
      <b>Entity Name</b>
    </th>
    <th style="width: 25%;">
      <b>Subprocessing Activity</b>
    </th>
    <th style="width: 25%;">
      <b>Entity location</b>
    </th>
  </tr>
  <tr>
    <td>Amazon Web Services</td>
    <td>Cloud Service Provider</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Auth0</td>
    <td>Authentication Services</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Chargebee</td>
    <td>Payment Processor</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>DataDogHQ</td>
    <td>Application Monitoring</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Filestack</td>
    <td>File Handling Services</td>
    <td>United States</td>
  </tr>
  <tr>
    <td>Gainsight</td>
    <td>Customer Service Platform</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Google Cloud Platform</td>
    <td>Cloud Database Services</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Hotjar.io</td>
    <td>Analytics Tool</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Hubspot</td>
    <td>Customer Service Platform</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>LinkedIn Pixel</td>
    <td>Analytics Tool</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Microsoft Azure</td>
    <td>Cloud Service Provider</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Paypal</td>
    <td>Payment Processor</td>
    <td>United States EU</td>
  </tr>
  <tr>
    <td>Salesforce Service Cloud</td>
    <td>Customer Service Platform</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Sentry.io</td>
    <td>Application Monitoring</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>Stripe</td>
    <td>Payment Processor</td>
    <td>United States, EU</td>
  </tr>
  <tr>
    <td>ZoomInfo</td>
    <td>Prospect Qualification Tool</td>
    <td>United States, EU</td>
  </tr>
</table>

ScreenCloud's Free trial terms and conditions.

By signing up for the Free Trial, you agree to ScreenCloud’s Terms and Conditions, Privacy Policy and the following Free Trial Terms:

The Trial shall last for a period of 14 days following activation

At the end of the 14 days:
a. you will lose access to your ScreenCloud account, and
b. any data you provide will be deleted unless you upgrade to a paid-for subscription.

ScreenCloud reserves the right to amend or discontinue the Trial or make modifications to its Services at any time.

These Terms and Conditions were last updated on 26.11.2019

These Terms and Conditions are effective from 02.12.2019

THESE TERMS AND CONDITIONS ("TERMS") SET OUT THE TERMS ON WHICH SCREENCLOUD LIMITED ("SCREENCLOUD", "US", "WE", "OUR") PROVIDE YOU ("YOU", "YOUR", "CUSTOMER") WITH ACCESS TO THE SCREENCLOUD SIGNAGE SERVICE ("SERVICE") AT SIGNAGE.SCREEN.CLOUD OR STUDIO.SCREENCLOUD.COM ("WEBSITE"). PLEASE READ THESE TERMS CAREFULLY AND ENSURE THAT YOU HAVE UNDERSTOOD THEM. BY CLICKING ON THE BUTTON MARKED "SIGN UP" YOU WARRANT THAT YOU UNDERSTAND AND ACCEPT THESE TERMS. IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF YOUR EMPLOYER OR ACTING AS AN EMPLOYEE, YOU WARRANT THAT YOU ARE AUTHORISED TO ENTER INTO LEGALLY BINDING CONTRACTS ON BEHALF OF YOUR EMPLOYER. THE SAME RIGHTS, LIMITATIONS AND RESTRICTIONS APPLY TO YOUR EMPLOYER. YOU AGREE THAT THESE TERMS ARE ENFORCEABLE AS IF THEY WERE WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOUR EMPLOYER. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CEASE USE OF THE SERVICE IMMEDIATELY.

YOU ARE ADVISED TO PRINT AND RETAIN A COPY OF THESE TERMS FOR YOUR FUTURE REFERENCE.

"Billing Period" shall have the meaning at clause 4.1; 

"Contract" means the contract between us and you for provision of the Service and which incorporates these Terms, the Data Processing Schedule, the Service Level Agreement and your online registration form;

"Content" means any and all data, files, documents, multimedia files, third party links, images, videos, and any other information or material whatsoever (in any format) submitted by you or the Users to the Service;

“Data Processing Schedule” means the Data Processing Schedule set out in Schedule 1 to these Terms. 

"Fee" means the per Paired Screen fee payable by you for use of the Service as specified on the Website or otherwise agreed between us and you in writing;

"Free Trial" shall have the meaning attributed at clause  8.1;

"Hardware" means your computer, laptop or other device used to Use the Service;

"Intellectual Property Rights" means all intellectual property rights including without limitation, performer's reproduction rights, performer's distribution rights, performer's rental rights and performer's lending rights (collectively referred to as "Performer's Property Rights"), patents, utility models, trade and service marks, trade names, domain names, right in designs, copyrights, moral rights, topography rights, rights in databases, trade secrets and know-how and in all cases whether or not registered or register able and including registrations and applications for registration of any of these and rights to apply for the same, and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these anywhere in the world;

"Login Details" means the unique username and password required for all Users to access the Service;

"Minimum Requirements" means any minimum specifications required for your Hardware in order for you to use the features and functionality of the Service, as may be specified on the Website from time to time;

"Network" means the electronic communications network used by us to provide the Service;

"Pair" or "Paired" means a Screen that you have registered to the Service permitting you to view your Content on the Screen using your Hardware;

"Purpose" means to use, copy, compress, modify and transmit in order to provide you with the Service and perform our obligations under these Terms;

"Screen" means any television, monitor or other device supported by the Service which you have Paired;

"Service" means the digital signage service made available by us to you through the Website;

"Use" means having access to the Service for your organisation's own internal business purposes only; and

"User" means an individual employee of your organization who you have permitted to use the Service and who has been given the Login Details.

2. INFORMATION ABOUT SCREENCLOUD AND THE SERVICE

2.1  If you are based outside of United States of America, Canada and Mexico (“North America”), your agreement is with ScreenCloud Limited, a company registered in England and Wales with the company registration number 09535144 and having its registered address at International House, 24 Holborn Viaduct, London, United Kingdom, EC1A 2BN. If you are based in North America, your agreement is with ScreenCloud Inc, a Delaware Company, with the company registration number 582021 and having its registered address at 4470 W Sunset Blvd #92737, Los Angeles, CA 90027, United States of America.

2.2  The Service is intended to be used for commercial purposes. If you wish to use the Service for private, non commercial purposes, please contact us using the email address at clause 16.

3.1   In order to Use the Service you shall be required to register using the online registration form made available to you on the Website. By completing the online registration form, you consent to us conducting verification and security procedures in respect of the information provided in such online registration form.

3.2  Upon the completion and submission of the online registration form by you on the Website, you shall be sent an email ("Confirmation Email") confirming your registration with us.

3.3  You hereby warrant that the information provided by you is true, accurate and correct. You further warrant that you shall promptly notify us in the event of any changes to such information provided.

3.4   You shall keep, and procure that all Users keep, any Login Details confidential and secure. Without prejudice to our other rights and remedies, we reserve the right to promptly disable your Login Details and suspend your access to the Service in the event we have any reason to believe that any User has breached any of the provisions set out herein.

4. FORMATION AND TERMINATION OF YOUR CONTRACT

4.1   Your Contract with us shall commence on the date we send your Confirmation Email. Your Contract shall continue for the Free Trial period and unless terminated in accordance with clause 8 below, on expiry of the Free Trial your Contract shall automatically renew for further recurring periods of either one (1) month or one (1) year (each a “Billing Period”), depending on the selection you have made, unless terminated by you or us in accordance with these Terms. 

4.2  You may terminate your Contract with us at any time by providing notice in writing or by e-mail sent to the postal or e-mail address provided at clause 16, such notice to expire at the end of the Free Trial or the relevant Billing Period (as applicable) in which we received your notice to terminate. You will receive no refund of Fees paid in such circumstances.

4.3  You may also terminate this Contract (by providing ten (10) days’ notice in writing or by e-mail sent to the postal or e-mail address provided at clause 16) if we commit a material breach of this Contract. In such circumstances, we will refund to you a pro-rata portion of any Fees paid by you in advance.

4.4  We may give you notice to terminate your Contract and your Use of the Service at any time, your Contract and Use of the Service to terminate at the end of then current Billing Period.

4.5  We may suspend or terminate your Use of the Service immediately on notice to you in the event that:

4.5.1  third party services and network providers cease to make the third party service or network available to us;

4.5.2 you fail to comply with one or more of these Terms;

4.5.3 we believe that there has been fraudulent use, misuse or abuse of features and functionalities of the Service (in whole or in part); or

4.5.4 we believe that you have provided us with any false, inaccurate or misleading information, and for the avoidance of doubt, no Fees shall be refunded to you in the event of termination by us in accordance with sections 4.5.2- 4.5.4.

4.6  Upon termination of your Contract with us in accordance with this clause 4, your and any User's access to the Website and the Service shall cease and any Content will no longer be accessible through the Service. We may retain copies of your Content and/or other data (including any User's data) made available through the Service for auditing and/or tax purposes, or as may be required by us to comply with applicable law. These copies will always be held confidential.

5.1  In consideration for payment of the applicable Fees, we hereby grant to you a non-exclusive, non-transferable (without a right to sub-licence) licence to Use, and permit Users to Use, the Service for the duration of your Contract. You acknowledge that you shall be responsible for all Use of the Service by Users and shall ensure that these Terms are brought to the attention of all Users. You shall be liable for breach of these Terms by a User as if it were a breach by you.

5.2  The Service permits you and your Users to Pair Screens to view Content. Although the number of Screens that may be Paired is unlimited, we reserve the right to impose restrictions on the number of Screens you have Paired at any given time upon notice to you. You may Pair or unpair Screens at any time.

5.3  We shall use reasonable endeavours to make the Service available to you and the Users at all times, but we cannot guarantee uninterrupted or fault free service.

5.4   Our ability to provide the Service may be impaired by conditions or circumstances that are beyond our control, including, without limitation third party service providers, geographic or atmospheric conditions, local physical obstructions, software and hardware features or functionality of your personal computer, operating system and the number of other users logging onto the Service, server and/or Network at the same time. We shall take reasonable action to minimise the disruption caused  by  such  circumstances  but you acknowledge, agree and accept that some such interruptions may not be avoidable.

5.5  The Network is not controlled by us and may from time to time be upgraded, modified, subject to maintenance work or otherwise amended by the owner of the Network. Such circumstances may result in the Service being temporarily unavailable. Our Service Level Agreement to you can be seen here: https://screen.cloud/sla 

5.6  We use industry standard security measures to protect against the loss, misuse and alteration of the information, data, and/or content handled by our Service. However, you acknowledge and agree that we cannot guarantee complete security of such information, data, and/or content or that our security measures will prevent hacks, worms, bugs, trojans or such other similar devices that may allow access to or unauthorised viewing of such information, data, and/or content. However, we use reasonable endeavours in order to prevent such actions and unauthorised access from happening.  

5.7  We reserve the right to make changes to the Service or part thereof, from time to time at our sole discretion, and we may from time to time update, add, remove, modify and/or vary any features or functionalities of the Service. If changes with significant impact on the Service are made that you are unhappy with, you have the right to terminate the Contract with immediate effect.

5.8  We offer support services 24 hours a day, Monday to Friday (excluding UK and US bank and public holidays) for the duration of your Contract in respect of your Use of the Service, which comprises of:

5.8.2 diagnosis of interruptions to the Service ("Fault"),

in each case by emailing us at support@screencloud.com.

5.9  Fault diagnosis is subject to you or any User providing a clear and accurate description of any Fault requiring support, including the circumstances in which it arose, the area of the Service to which the Fault relates and any other information reasonably required by us to remedy the Fault.

5.10   Subject to receiving a description in accordance with clause 5.9 above, we shall use our reasonable efforts to resolve the Faults within a reasonable time following receipt of your or a User's request pursuant to clause 5.8 and in accordance with our SLA.

5.11  The support detailed in this clause 5 shall not include the diagnosis and rectification of any Fault resulting from:

5.11.1  use of the Service other than in accordance with these Terms or the use of the Service for a purpose for which it was not designed;

5.11.2  a fault in your or a third party's software, hardware, network connections or application or any upgrade in respect thereof; or

5.11.3  a fault in the equipment or in any other software operating in conjunction with or integrating with the Service.

6.1  You agree that you are solely responsible and liable for all your activities on the Website and Use of the Service, including that of your Users. You shall be liable for any breach of these Terms by a User as if you had breached the Terms.

6.2  You shall promptly notify us in the event of a breach of security or any unauthorised Use of Login Details.

6.3   You are responsible for ensuring that any Content is not deemed to be offensive, illegal, inappropriate or that in any way:

6.3.1 promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

6.3.2 harasses or advocates harassment of another person; 

6.3.3 displays pornographic or sexually explicit material;

6.3.4 promotes any conduct that is abusive, threatening, obscene, defamatory or libellous;

6.3.6  provides instructional information about illegal activities, including violating someone else's privacy or providing or creating computer viruses;

6.3.7 promotes or contain information that you know or believe to be inaccurate, false or misleading;

6.3.8  engages in the promotion of contests, sweepstakes and pyramid schemes, without our prior written consent;

6.3.9  contains any virus or other thing or device which may prevent, impair or otherwise adversely affect the operation of the Website; or

6.3.10 infringes any Intellectual Property Rights or any other proprietary rights of any third party.

6.4  For the duration of this Contract, you hereby grant, to us a non-exclusive, worldwide royalty free license to use the Content and all other materials submitted by you or any User solely for the Purpose.

6.5  You acknowledge that the Service does not verify the rights and restrictions applicable to any Content. Where you do not own the Content, you are solely responsible for checking the relevant licence rights and restrictions applicable to any Content. We shall not be liable to you for any losses, damages, costs or expenses incurred by you arising out of or in connection with your use of any Content through the Service.

6.6  You warrant and represent that you own, are licensed or otherwise have a right to use any and all the Intellectual Property Rights in any Content that you submit to the Service. You hereby indemnify and hold us harmless against all damages, losses, costs and expenses (including reasonable legal expenses) incurred or suffered by us arising out of or in connection with any claim made against us by a third party arising out of or in connection with our use or possession of any Content in accordance with these Terms.

6.7 You further agree that at all times, you shall, and procure that any User shall:

6.7.1 not use Login Details with the intent of impersonating another individual;

6.7.2 not allow any other person other than a User to use your Login Details; 

6.7.3  not do anything likely to impair, interfere with or damage or cause harm or distress to any persons using the Service and the Website or in respect of the Network;

6.7.4   not use the Website and/or the Service, the content therein and/or do anything that will infringe any intellectual property right or other rights of any third parties;

6.7.5   not use any information obtained using the Service and/or the Website otherwise than in accordance with these Terms;

6.7.6 comply with our instructions and policies from time to time in respect of the Website and your Use of the Service;

6.7.7 co-operate with any reasonable security or mandatory legal checks or requests for information made by us from time to time; and

6.7.8  use the information made available to you using the Service and on the Website at your own risk.

6.8 In the event that You or any User breach any of the terms in this clause 6, or we in our sole and absolute discretion, reasonably suspect that you or any User have breached any of the terms set out in this clause 6, we reserve the right to terminate your Contract forthwith upon written notice.

7.1  Subject to clause 7.2, all Fees are invoiced in advance and are based on the number of Screens you have Paired at the start of the then-current Billing Period.

7.2 If you wish to pair any additional Screen(s) part way through a Billing Period, additional Fees will be payable in respect of such Screen(s), calculated on a pro-rata basis of the normal Fee for a Screen during the current Billing Period, for the period remaining in such Billing Period. 

7.3  No reduction in, or refund of, Fees will be made if you un-Pair any Screen(s) during your Billing Period. 

7.4 All Fees are non-refundable, unless otherwise agreed by us in writing.

7.5  Any invoices are payable within thirty (30) days of the invoice date. If we do not receive your payment by the applicable due date, we reserve the right to withhold access and/or terminate your Contract. If you wish to terminate your Contract, you shall be required to comply with clause 4.

This Privacy Policy describes the privacy practices of ScreenCloud Limited, our subsidiaries and affiliates, including ScreenCloud, Inc. (collectively, “ScreenCloud”, “we”, “us”, or “our”) and the rights and choices available to you with respect to your personal information.

We collect, use and are responsible for certain personal data about you (data for which we are the “data controller”, meaning we are the organisation legally responsible for deciding how and for what purposes the data is used). This includes personal data we obtain when you use the screencloud.com website, when you contact us and when you sign up as a customer. When we do this, we are subject to the UK General Data Protection Regulation, and where you are located outside the UK, any other applicable data protection laws including the EU General Data Protection Regulation.

This Privacy Policy does not relate to data in content that you choose to submit via our software platform service and any associated services, for which we are a “data processor” and you are the “data controller”. Please see the Data Processing Addendum for information on data processing.

If you have any questions about this Privacy Policy, please contact us by email at support@screencloud.com.

How and Why We Use Your Personal Information

Other sites, mobile applications and services

Information you provide to us. Personal information you provide to us through our website or otherwise includes:

<table>
  <thead>
    <tr>
      <th><b>Types of Information</b></th>
      <th><b>Examples</b></th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>Business and personal contact information</td>
      <td>e.g. your first and last name, email and mailing addresses, phone number, professional title and company name.</td>
    </tr>
    <tr>
      <td>Registration information</td>
      <td>e.g. information that may be related to a service, an account or an event you register for.</td>
    </tr>
    <tr>
      <td>Feedback or correspondence</td>
      <td>e.g. information you provide when you contact us with questions, feedback, or otherwise correspond with us online.</td>
    </tr>
    <tr>
      <td>Demographic information</td>
      <td>e.g. your city, state, country of residence, postal code, and age.</td>
    </tr>
    <tr>
      <td>Transaction information</td>
      <td>e.g. information about payments to and from you and other details of products or services you have purchased from us.</td>
    </tr>
    <tr>
      <td>Marketing information</td>
      <td>e.g. your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.</td>
    </tr>
    <tr>
      <td>Other information</td>
      <td>any further information that you may provide us which is not specifically listed above, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.</td>
    </tr>
  </tbody>
</table>

Sensitive personal information (or ‘special category’ data). We ask that you do not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our website or services, or otherwise to us. 

Information we obtain from social media platforms. We may maintain pages for ScreenCloud on social media platforms, such as Facebook, LinkedIn, Twitter, Google, YouTube, Instagram, and other third party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

If you choose to login to our services via a third-party platform, or otherwise connect your account on the third-party platform or network to your account through our services, we may collect information from that platform or network. For example, this information may include your email address, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace). 

Information we obtain from other third parties. We may receive personal information about you from third-party sources. For example, a business partner may share your contact information with us if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers.

Cookies and other information collected by automated means. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through our website or services. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on our services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons. In our applications, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our applications.

See our Cookie Policy for more information.

Referrals. Users of our services may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.

We use your personal information for the following purposes and on the following legal bases:

<table style="width: 100%;">
  <tr>
    <td>To respond to your enquiries and requests, including where you have contacted us by email or by submitting a form on our website. We do this on the basis of our legitimate interests in providing good customer service where you have requested to hear from us.</td>
  </tr>
  <tr>
    <td>To send you marketing and promotional communications relating to our products and services. We do this on the basis of your consent where you have opted in to receive marketing communications on our website. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of marketing section below.</td>
  </tr>
  <tr>
    <td>To communicate with you about our services (other than marketing), including important notices about the services or changes to our terms or policies, information about events or contests in which you are participating, and announcements, updates, security alerts, support and administrative messages relating to the services. We do this to comply with our legal and regulatory obligations, where applicable, or in other cases for our legitimate interests in providing good customer service.</td>
  </tr>
  <tr>
    <td>To provide our services to you, including to create and maintain your account and user profile and to maintain the supply of our services. We do this on the legal basis of performance of our contract with you, or to take steps at your request before entering into a contract with you.</td>
  </tr>
  <tr>
    <td>To carry out research and development activities, including analysing user demographics and use of our services to improve and develop new products and services. We do this on the basis of our legitimate interests to improve and provide the most relevant products and services for our customers.</td>
  </tr>
  <tr>
    <td>To enforce legal rights or defend or undertake legal proceedings, including to protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. We do this on the basis of our legitimate interests in protecting our business and our customers.</td>
  </tr>
  <tr>
    <td>To comply with legal requirements, such as those relating to applicable laws, lawful requests and legal processes. We do this on the basis of our compliance with our legal and regulatory obligations.</td>
  </tr>
</table>

Where we are relying on our legitimate interests we have carried out assessments and carefully considered the balance of our interests and your rights and interests in your personal information to ensure your interests do not override our own. You can obtain details of these assessments by contacting us (see “How to Contact Us” below).

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

<table>
  <thead>
    <tr>
      <th><b>Types of third parties</b></th>
      <th><b>Reasons for sharing</b></th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>Affiliates</td>
      <td>We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.</td>
    </tr>
    <tr>
      <td>Service providers</td>
      <td>We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our services (such as identity authentication and access management, customer support, hosting, analytics, email delivery, marketing, payment processing and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.</td>
    </tr>
    <tr>
      <td>Third-party platforms and social media networks</td>
      <td>If you have enabled features or functionality that connect our services to a third-party platform or social media network (such as by logging in to the platform service using your account with the third-party, providing your API key or similar access token for the platform service to a third-party, or otherwise linking your account with the platform service to a third-party’s services), we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information.</td>
    </tr>
    <tr>
      <td>Professional advisors</td>
      <td>We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.</td>
    </tr>
    <tr>
      <td>Transaction information</td>
      <td>e.g. information about payments to and from you and other details of products or services you have purchased from us.</td>
    </tr>
    <tr>
      <td>For compliance, fraud prevention and safety</td>
      <td>We may share your personal information with relevant law enforcement and government authorities for the purposes of compliance, fraud prevention and safety.</td>
    </tr>
    <tr>
      <td>Business transfers</td>
      <td>We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.</td>
    </tr>
  </tbody>
</table>

In this section, we describe the rights and choices available to all users.

Legal rights. UK and (where applicable) European data protection laws give you certain rights regarding your personal information. You may take, or ask us to take, the following actions in relation to your personal information that we hold:

Access. Provide you with information about our processing of your personal information and give you access to your personal information.

Correct. Update or correct inaccuracies in your personal information.

Delete. Delete your personal information.

Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.

Restrict. Restrict the processing of your personal information.

Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You may submit these requests by email to support@screencloud.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. For the UK your data protection regulator is the ICO and you can find out more information and make a compliant via https://ico.org.uk/make-a-complaint/. For the EEA, you can find your data protection regulator here.

Your California Privacy Rights. Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at support@screencloud.com. You must put the statement "Your California Privacy Rights" in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labelled or sent properly, or do not have complete information.

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails as permitted by law.

Cookies & Browser Web Storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across      our services and third party websites. For more details, see our Cookie Policy.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide our services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive our services by designating it as required at the time of collection or through other appropriate means.

Third-party platforms or social media networks. If you choose to connect to the platform service via a third-party platform, you may have the ability to limit the information that we may obtain from the third-party at the time you login to the platform service using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service. For example, you may access and change your settings through the Google permissions page for Apps and Websites. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.

Our services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

We are headquartered in the United Kingdom and have service providers in other countries, as set out in our Data Processing Addendum. Your personal information may be transferred to the United Kingdom, EEA or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.

If we transfer your personal information to a country not deemed by the UK or European authorities to provide an adequate level of personal information protection, the transfer will be performed pursuant to a valid transfer mechanism under applicable data protection laws.

You may contact us if you want further information on the specific mechanism used by us when transferring your personal information abroad.

We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Our services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents or guardians with concerns to contact us.

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our website. If we make significant changes we may, and we will, if required by law, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes to our services (or as otherwise indicated at the time of posting). In all cases, your continued use of our services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Please direct any questions, comments or requests relating to this Policy or our privacy practices to support@screencloud.com. 

You may also contact us via the channels provided on our website contact page: https://screencloud.com/contact.  

<p>This Service Level Agreement (SLA) sets out ScreenCloud’s commitment to You in respect of the availability of the ScreenCloud Services, as governed by the <a href="./terms">Terms of Service</a>.</p>

1.1 Support Services are available twenty-four (24) hours a day, Monday through Friday. 

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