Question 1

My YouTube Live video isn’t playing, how can I fix this?

Accepted Answer

Please check the link is entered correctly and that the video is Live on the channel. Additionally, we advise checking if there are any restrictions for sharing the link on third-party sites or if the owner has since disabled the link since it was posted live.

In addition, test changing the link from https://www.youtube.com/live/ to https://youtu.be/ for your YouTube Live link.

Example (URL from browser): https://www.youtube.com/live/H999s0P1Er0

Change it to this: https://youtu.be/H999s0P1Er0

Question 2

What does it mean when it says “doesn’t allow playback on other websites”?

Accepted Answer

To enable your live broadcast to be played through ScreenCloud you may need to enable your account so that you can embed YouTube on other websites and players.

To do this, sign in to the YouTube account that you wish to stream from. Then visit http://www.youtube.com/features and ensure “Live Streaming” and “Embed live streams” are both set to “enabled”.

If you are using a company YouTube account you will also need to select “Enable” on “Monetization”.

Question 3

Can I use YouTube Live as part of a zoned digital signage display?

Accepted Answer

Yes, when setting up a zoned display you will see the option to “Add App”. Any YouTube  Live streams you have created will be found in this list. YouTube Live does not work in a ticker-tape zone layout.

Question 4

How long will the YouTube Live video play for?

Accepted Answer

You will need to block out the time in your schedule with the YouTube Live broadcast app, for as long as you think the live broadcast will play. If you do not block out enough time, the playlist will automatically move onto the next piece of content at the end of the allocated time.

Hardware

Software

Support & Services

YouTube Live

Included in all plans

About this app

Display any YouTube Live video to your digital screen

Share your own live stream

Schedule using Channels

Frequently asked questions

My YouTube Live video isn’t playing, how can I fix this?

What does it mean when it says “doesn’t allow playback on other websites”?

Can I use YouTube Live as part of a zoned digital signage display?

How long will the YouTube Live video play for?

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