Question 1

Does the RSS app support posts which contain video and audio files?

Accepted Answer

Yes, the RSS feed app supports Media RSS (MRSS), which will allow video or audio files to play from your MRSS feed. To enable this, toggle off the "Revert to original layout" option, which will reveal an option to toggle on "Display video content". Additional video options that will then display are "Mute videos" and "Play videos full length".

Question 2

Can I make the RSS feed display just images only?

Accepted Answer

Yes, you can do this by first turning off "Revert to original layout", which will reveal the "Display images fullscreen" option, which allows the RSS feed app to only show an image. The image will automatically fit to zone or screen, but you can choose to display the image with a blurred background by toggling the "Stretch images to fill" option on instead.

Question 3

What is the maximum number of posts the RSS feed can pull in?

Accepted Answer

Currently, the limit is the top 20 posts maximum that will display for digital signage.

Question 4

I can’t find the RSS feed for the blog or site I want to show

Accepted Answer

It is the job of the blog or website owner to create the RSS feed URL. If none can be found, you may wish to reach out to the website or blog directly and double-check if there is an RSS available.

Question 5

Can I use the RSS feed as part of a zoned digital signage display?

Accepted Answer

Yes, when setting up a zoned display you will see the option to ‘Add App’. Any RSS feeds you have set up will be found in this list.

Question 6

Does RSS Feed work offline?

Accepted Answer

The new app design will work offline as long as ScreenCloud is able to cache data from your first load while connected to the internet. The old app design does not work offline.

Question 7

My RSS feed title and/or content become truncated in the middle of a word, how can I fix this?

Accepted Answer

Currently, this is a feature of the app as there's only limited space to display content on screen. The app will display the full title and 300 characters for the main text in any zone layout.

Hardware

Software

Support & Services

RSS Feed

Included in all plans

About this app

Connects to any RSS feed

Display MRSS feeds

Automatically updates with new content

Frequently asked questions